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General Disclaimer

This site is operated by Pugiipug Furniture Ltd. By using or accessing the pugiipug website, you agree to be legally bound by these terms and conditions.

Our furniture is only available from selected retailers. Your contract is with the retailer and their terms and conditions of sale will apply, so please check with them. In the event of any queries or problems, please contact your retailer in the first instance.

If you have any comments, problems or questions regarding the products and services featured on this site, please email us at customerservicepugiipug@gmail.com or contact your local retailer.

  1. Product Specifications

    1. We reserve the right to amend the specifications of any product featured on this site.

    2. Leather products are made from quality natural leathers and may not be uniform in colour or texture. Some leathers will change with age and exposure to sunlight.

    3. Actual fabric sample colours may not match your monitor. Wood stain colours may not match your monitor.

    4. Furniture prices and or specifications are subject to change without notice. Due to the nature of the internet, this advertising media may contain errors, and may not contain up-to-date information, specifications, products, or prices. Accordingly, all such information is non-binding and no liability is accepted arising from any errors therein.

  2. Measurements

    1. Due to the character of natural products, all dimensions are approximate.

  3. Site Content and Disclaimers

    1. Every effort is made to ensure the complete accuracy of our website, however some details contained on the website may change from time to time and it is possible that errors will occur. We will use our reasonable endeavours to rectify any errors, as swiftly as possible.

    2. To the maximum extent permissible by law, we exclude all warranties, express or implied as to the accuracy of the information contained in any of the materials on this website. We cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon the information contained on this website.

    3. Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk.

    4. We reserve the right to change specifications, colours and materials shown in our website or to withdraw products without prior notice.

  4. Disclaimer of Liability

    1. We make no representations or warranties of any kind, whether expressed or implied, with respect to this Web site, its content, or the information available on or through it. They are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and the directors, officers, employees, agents, contractors, and successors, will not be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.

  5. Data Protection

    1. Pugiipug operates in accordance with the Data Protection Act 1998 ("the Act").

    2. Personal data is processed in accordance with this Act.

    3. GDPR Updated 24.05.2018

    4. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

    5. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

    6. We collect such Non-personal and Personal Information for the following purposes:

    7. To provide and operate the Services;

    8. To provide our Users with ongoing customer assistance and technical support;

    9. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

    10. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

    11. To comply with any applicable laws and regulations.

    12.  

    13. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

      All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    14. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

  6. Applicable Law

    1. The website is operated in the UK. Accordingly the laws of England and Wales govern claims relating to, including the use of, this web site and the materials contained therein. If you choose to access our web site from outside England and Wales you do so on your own initiative and you hereby agree that in the event of a dispute between Pugiipug and you the laws of England and Wales will apply at all times.

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